URGENT: Conserve Water & Look for Leaks

Please USE AS LITTLE WATER AS NECESSARY until further notice.

We have nearly used up all our water even with the recent deliveries (18K gallons delivered on 12/30, and another 18K yesterday). We are trying to get more water delivered today, but it may not be possible. We have approximately 12 thousand gallons in the tanks to get us through tomorrow evening when we hope to have the new pump up and running. At our current usage level, that will not be enough.

We are looking for water leaks. Let us know if you see out of the ordinary water by the side roads and please USE AS LITTLE WATER AS NECESSARY until further notice.

Thank you.

UPDATE: New Pump Arriving Thursday

Thank you for continuing to conserve water.

We believe that the well pump failed, but will not know for certain until the old pump and motor have been removed. Last January’s issue was a result of the well pump motor failing. This time, an entire new pump and motor combination will be installed. This is not an off-the-shelf part, but is made to order using off-the-shelf parts. Everything is in stock and is scheduled to arrive and be installed on Thursday.

For now, we have had 18 thousand gallons of water delivered. At our current usage, this should last us until the middle of next week.

Thank you for your help continuing to conserve water as best you can.

Pump Update: Please Conserve Water

Thank you for any efforts you’ve made to conserve water over the last couple of days.

The water pump has failed, and we have another one on order, but do not have a delivery date yet. In the meantime, we’ve been using more water than we’d like, so we took a reading of the meters today and discovered some possible leaks. Most were very small but one was not. All of those lot owners have been contacted.

At our current usage level, we have about 3 more days worth of water. After that we will need to purchase water deliveries. Last year’s price was $700 per truck, and we would need approximately 2 trucks per day. So we appreciate any additional conservation efforts everyone can make while we await the new pump.

Thank you for your help.

Water Pump Down: Please Conserve Water

The Colony Mountain Community Club’s water pump is not working. We are working to find a solution. But in the meantime, we are currently limited to the water already available in the tanks (approximately several days worth), so it is important that we all work together to conserve water during this time. Please conserve your water use until further notice.

Also, please check your water meters for leaks. With the recent weather it’s possible that frozen lines could cause leaking now that everything is thawed.

Contact us right away if you have any concern that you may have a leak: info@colonymtcc.org.

We will continue to update the website as more information becomes available. Thank you.

Water System Flushing Saturday, 10/29

On Saturday October 29 the Community will be performing the bi-annual water system flushing per Washington State Department of Health Guidelines.

This involves running large volumes of water through our water system in an effort to remove sediments that may have collected with the distribution piping.

As the water is flushed through the lines, Ferric Iron (res water iron) that is loosely adhered to the inside of the pipes will be scrubbed loose and flow downstream. Most of the loose Ferric Iron will be flushed out, but you may find your water is cloudy and has reddish brown particles in it for a few days. This has no effect on the water quality (other than visually).

If you experience this condition you may run water through all of your taps (inside and out of the dwelling) for 5 to 10 minutes. This should remedy the condition. If the condition persists please contact the CMCC water system Manger for further guidance.

Additional Notes:

  • CMCC does not add chlorine to the water system for routine system flushing.
  • To avoid cloudy water within your house plumbing, you could opt to consider installing a whole house filter. An example of a water filter installation can be found on this site under the Water System section.
  • Learn more about your water quality in the latest Consumer Confidence Report which is sent to you annually, and filed under the Water System section on this site.

Water System Flushing Today

We’ve heard from several community members that are experiencing cloudy/discolored water, so community volunteers will be performing unscheduled water system maintenance this afternoon. 

This water system flushing involves running large volumes of water through our water system in an effort to remove sediments that may have collected with the distribution piping.

As the water is flushed through the lines, Ferric Iron (res water iron) that is loosely adhered to the inside of the pipes will be scrubbed loose and flow downstream. Most of the loose Ferric Iron will be flushed out, but you may find your water is cloudy and has reddish brown particles in it for a few days. This has no effect on the water quality (other than visually), and may be resolved by running your water for a few minutes. 

 Contact us if you have any questions. 

Thank you. 

Meter Readings & Other Notices

Roadside Mowing
Mowing of our private roads will be occurring within the next couple of weeks. Please be sure that the road shoulders and ditches on or near your property are clear of large tree branches, logs or other debris so that the mower has clear access to come though.

Meter Readings July 2
CMCC volunteers will be reading water meters over the weekend of July 2, 2022. Please make sure the area around your meter is clear, and manage any aggressive pets so that the meter can easily be read within the meter box.

Bills will be sent in July and are due upon receipt. A couple of important reminders about billing:

  1. A meter clearing fee of $50 will be charged if your meter is not accessible and clear of brush for meter readings.
  2. With the COVID-19 utility moratorium having ended last fall, we want to remind you that the CMCC Billing and Payment Policy is available for your reference on our website in the CMCC Consolidated Policies and Procedures document. Please contact us if you have any questions about billing or payments.

Water Pump Update
January’s water pump failure challenged us all to come together as a community to respond to an urgent situation. Everyone pitched in to conserve water, we discovered and repaired several leaks during that time, and a few hard working community members gave over 48 hours of volunteer time to quickly repair our water system. Although we still needed to bring in additional water, and pay for some repairs, the effort that our community contributed significantly reduced the downtime we experienced and kept the costs reasonable. Please give a special thank you to the volunteers who gave their time and expertise during that time.

We are in the process of having the old pump motor evaluated to see if there is any value left in it. And our next budget will reflect this situation, the ramifications of the costs of repairs, and continued mitigation to reduce future risks. Please join us at the annual meeting this fall to learn more.

Volunteers Needed this Summer
We will be seeking volunteers this summer to assist with maintenance and repairs needed to the well house, shed, and surroundings. Please watch the website for more information coming soon.

Water Restored w/Boil Water Notice

The water pump has been repaired and is filling our tanks again!

You are now under a BOIL WATER NOTICE. The notice will be lifted once we receive notification that the water is safe to drink, which should be in a day or two.

As is common with work on the water system, you may find your water is cloudy or discolored for a few days. You can try opening faucets for a few minutes, or if you find excessive air in your water lines, turn off the water in the house and open an exterior hose bib until the air is gone. 

Thank you for your patience and help conserving water over these last few days. You may now resume your regular water use (under Boil Water Advisory).

UPDATE: Continue to Conserve Water

Thank you for all your efforts to conserve water over these last few days. We’ve received lots of good questions which we would like to answer here, as well as provide you with an update:

Repair Timeline: The new pump motor is scheduled to be delivered on Tuesday (at the earliest) and then can take another 4 to 6hrs for installation, if all goes well. After that, we will be on a boil water notice until water quality test results are returned (typically 2-3 days).

Water consumption & interim solutions: Over the last several days, we have reduced our community’s water consumption (from our typical average of 10,000 gallons per day to approximately 9,000 gallons per day), but to ensure the tanks don’t get too low, we will need to have water delivered to supplement our water supply until the repairs are complete. Depending on the situation, we estimate that delivery will cost between $1,500 and $3000.

It is important that we continue to conserve water use during this time. In general: please don’t use water unless you need to. We all need water to drink, cook with, and wash our hands. Please only run dishwashers when they are full, and don’t keep water running while doing dishes or brushing your teeth. If you can, take quick and infrequent showers, and refrain from running baths, washing clothes, and other high water consuming activities.

Also, please take a look at your water meter and if you see spinning dial(s) and/or changing numbers, please notify us at info@colonymtcc.org right away, as this could indicate a leak.

Financial Implication: We currently have enough in our reserves to cover the equipment and repairs – this is why we have reserve accounts. And once everything is back up and running, the CMCC Board will review the full financial implications and update our budget and future projects as needed. For reference, you can find a copy of the CMCC Annual Budget on page 9 of the 2021 Annual Meeting Minutes & Records packet.

How did this happen? The pump motor failure has been traced to a voltage surge that occurred during a power outage last Tuesday, January 11, around 8:34 pm. Please contact us if you noticed anything unusual during that outage, if you observed power workers in the area of the well-house, or anything else that may help us to identify the details surrounding this incident. Contact us at info@colonymtcc.org with any information you may have.

Again, thank you for your patience and cooperation in conserving water to help our whole community weather this challenge! We will continue to post updates here as we have more information, and feel free to contact us with any other questions you may have.