Thank you for all your efforts to conserve water over these last few days. We’ve received lots of good questions which we would like to answer here, as well as provide you with an update:
Repair Timeline: The new pump motor is scheduled to be delivered on Tuesday (at the earliest) and then can take another 4 to 6hrs for installation, if all goes well. After that, we will be on a boil water notice until water quality test results are returned (typically 2-3 days).
Water consumption & interim solutions: Over the last several days, we have reduced our community’s water consumption (from our typical average of 10,000 gallons per day to approximately 9,000 gallons per day), but to ensure the tanks don’t get too low, we will need to have water delivered to supplement our water supply until the repairs are complete. Depending on the situation, we estimate that delivery will cost between $1,500 and $3000.
It is important that we continue to conserve water use during this time. In general: please don’t use water unless you need to. We all need water to drink, cook with, and wash our hands. Please only run dishwashers when they are full, and don’t keep water running while doing dishes or brushing your teeth. If you can, take quick and infrequent showers, and refrain from running baths, washing clothes, and other high water consuming activities.
Also, please take a look at your water meter and if you see spinning dial(s) and/or changing numbers, please notify us at firstname.lastname@example.org right away, as this could indicate a leak.
Financial Implication: We currently have enough in our reserves to cover the equipment and repairs – this is why we have reserve accounts. And once everything is back up and running, the CMCC Board will review the full financial implications and update our budget and future projects as needed. For reference, you can find a copy of the CMCC Annual Budget on page 9 of the 2021 Annual Meeting Minutes & Records packet.
How did this happen? The pump motor failure has been traced to a voltage surge that occurred during a power outage last Tuesday, January 11, around 8:34 pm. Please contact us if you noticed anything unusual during that outage, if you observed power workers in the area of the well-house, or anything else that may help us to identify the details surrounding this incident. Contact us at email@example.com with any information you may have.
Again, thank you for your patience and cooperation in conserving water to help our whole community weather this challenge! We will continue to post updates here as we have more information, and feel free to contact us with any other questions you may have.